BASCOL Parent Satisfaction Survey
BASCOL Bar

BASCOL prides itself on the programs it offers for before and after school child care. Your feedback is critical in helping us continually improve these programs to best serve your children and you, their parents. Please take a few moments to complete this survey and provide us feedback on how we're doing and what we can do to make these great programs even better. Thank you!

Complete the appropriate items. Then press the Submit Survey button at the bottom of the form.

General Information
Program Enrollment SCHOOL YEAR        SUMMER
Site (Location)
Child's Grade in School
2nd Child's Grade in School
For School Year Program  
Does your child/ren currently attend? YES      NO

If yes, check all that apply

 

AM
PM
AM/PM
SHO PLUS
FULL DAYS
For Summer Program  
How many weeks did your child/ren attend?
(enter number in box)
1st Child
2nd Child
How many days per week did your child/ren attend?
(enter number in box)
1st Child
2nd Child
How would you rate the following?
 
  Strongly Agree Agree Neutral Disagree Strongly Disagree
BASCOL has met my child care needs.
My child/ren enjoy their time at BASCOL.
My child/ren is/are safe and BASCOL’s
security procedures are followed.
The BASCOL Policies that are outlined
in the Parent Handbook are consistent
with what is actually practiced.

How approachable and helpful are the following BASCOL personnel to you?
 
  Outstanding Excellent Good Fair Poor N/A
Site Director
Site Staff working with your child
Accounting/Billing Department
Office Staff
Program Manager
Executive Director
Comments

Please answer the following questions:
 
  YES NO
Did your child/ren attend BASCOL before this session?
Do you plan to enroll your child in BASCOL next school year/summer?
Would you recommend our program to others?
Are there adequate advertisements for BASCOL Programs?

How would you rate the following?
 
  Outstanding Excellent Good Fair Poor
Child/ren greeted when arriving
Child/ren feels welcome
Quality of information I receive
about my child’s day
Quality of activities
Variety of activities
Convenience of schedule
Being informed of BASCOL “happenings”
Field trips
Rotations (School Year)
or Stations (Summer)
Newsletters (School Year Only)
Other (please specify):     


Comments and Recommendations:
 
What does your child most enjoy at BASCOL?
What does your child least enjoy at BASCOL?
What suggestions or recommendations do you have to
further enhance our programs or identify unmet needs?

How may we contact you? (optional):
 
Name
Address
Home and Work Phone

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